McReaSoft AI Support Agent Training

Complete training for the McReaSoft AI Support Agent WordPress plugin. Learn to set up an AI-powered customer support chatbot on your website that answers visitor questions using your own knowledge base, supports both OpenAI and Claude, handles support message escalation, and logs all conversations — giving your customers 24/7 instant support.
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Course Outline

Module 1: Getting Started

2 lessons

Module 2: Configuring Settings

2 lessons
  • 🔒 Choosing Your AI Provider and Entering API Keys 🎧 10 min
  • 🔒 Customizing the Bot Name, System Prompt, and Widget 🎧 10 min

Module 3: Building Your Knowledge Base

2 lessons
  • 🔒 Adding Articles Manually 🎧 8 min
  • 🔒 Importing Content from URLs 🎧 10 min

Module 4: The Chat Widget and Visitor Experience

2 lessons
  • 🔒 How the Chat Widget Works 🎧 8 min
  • 🔒 Leave a Message: The Escalation System 🎧 8 min

Module 4: The Chat Widget and Visitor Experience

2 lessons
  • 🔒 How the Chat Widget Works 🎧 8 min
  • 🔒 Leave a Message: The Escalation System 🎧 8 min